1. Service Agreement

1.1. Knownfreaks provides digital services as outlined in signed proposals or service agreements (the “Agreement”). These services may include, but are not limited to, web development, digital marketing, UI/UX design, and business support (the “Services”).

1.2. The Agreement will detail the scope of work, deliverables, timelines, and payment terms. By signing the Agreement, the client agrees to these Client Terms and Conditions.

2. Client Responsibilities

2.1. The client agrees to provide Knownfreaks with all necessary information, materials, and approvals required to deliver the Services.

2.2. The client is responsible for ensuring the accuracy and completeness of all information provided to Knownfreaks.

2.3. The client agrees to adhere to the payment schedule outlined in the Agreement.

2.4. The client agrees to provide timely feedback and approvals as requested by Knownfreaks.

3. Knownfreaks Responsibilities

3.1. Knownfreaks agrees to deliver the Services as outlined in the Agreement, adhering to professional standards and best practices.

3.2. Knownfreaks will make reasonable efforts to meet agreed-upon timelines, but delays may occur due to unforeseen circumstances or client-related delays.

3.3. Knownfreaks will maintain confidentiality regarding client information and project details, except as required by law.

4. Intellectual Property

4.1. Upon full payment, the client will own the intellectual property rights to deliverables specifically created for them, as outlined in the Agreement.

4.2. Knownfreaks retains ownership of any pre-existing intellectual property or tools used in the provision of the Services.

4.3. Knownfreaks may showcase completed projects in its portfolio, unless otherwise agreed upon in writing with the client.

5. Payment and Invoicing

5.1. Payment terms will be specified in the Agreement, typically involving an initial deposit and final payment upon completion.

5.2. Invoices are due within 15 days of the invoice date. Late payments may incur a 8% interest charge per month on the outstanding balance.

5.3. Knownfreaks reserves the right to suspend services after 7 days of non-payment, and terminate services after 30 days of non-payment.

6. Limitation of Liability

6.1. Knownfreaks will not be liable for any indirect, incidental, or consequential damages arising from the use of the Services, except in cases of gross negligence or willful misconduct.

6.2. Knownfreaks’ liability is limited to the fees paid by the client for the specific Services in question.

7. Termination

7.1. Either party may terminate the Agreement with written notice, subject to the terms outlined in the Agreement.

7.2. Upon termination, the client will be responsible for payment for Services rendered up to the date of termination.

8. Confidentiality

8.1. Both parties agree to maintain the confidentiality of sensitive information shared during the course of the engagement.

9. Contact Information   

9.1. For any questions or concerns, please contact Knownfreaks at:

• Email: team@knownfreaks.com
• Phone: +91 9555596954
• Address: Delhi, India